Terms of Use
Terms of Use
These Terms of Use govern access to and use of Ervanique.com, including website features, customer accounts where available, content, customer-support functions, and other website services.
Website access should be clear, lawful, and easy to understand.
These Terms apply to general use of our website. Purchases are also subject to our Terms and Conditions and the other store policies linked above.
Website Operator
Ervanique™ and Ervanique.com are owned and operated by Shanghai Liganliu Network Technology Co., Ltd.
References to “Ervanique™,” “we,” “us,” or “our” in these Terms refer to the store operator. References to “you” or “your” refer to a visitor, customer, account holder, or other user of the website.
Acceptance of These Terms
By accessing or using Ervanique.com, you agree to comply with these Terms of Use and applicable law.
If you do not agree with these Terms, please discontinue use of the website. Purchases are additionally governed by our Terms and Conditions and other policies applicable to the transaction.
Age & Legal Capacity
To make a purchase independently, you must be at least 18 years old or have reached the legal age required to enter into a binding purchase agreement in your place of residence.
If you have not reached the applicable legal age, you may use the store only with the involvement and permission of a parent or legal guardian.
Permitted Website Use
You may use the website for lawful personal shopping, product research, account management where available, order-related activity, customer support, and other legitimate activities connected with Ervanique™ services.
Subject to these Terms, we grant users a limited, revocable, non-exclusive, and non-transferable permission to access and use the website for those purposes.
Prohibited Uses
You may not use the website to:
- Violate applicable laws, regulations, or another person’s legal rights.
- Commit fraud or submit false, misleading, stolen, or unauthorized information.
- Attempt unauthorized access to systems, accounts, checkout functions, or data.
- Introduce malware, malicious code, harmful scripts, or disruptive technology.
- Interfere with website availability, security, checkout, or normal operation.
- Scrape, harvest, or collect website data through unauthorized automated methods.
- Unlawfully collect or misuse another person’s personal information.
- Infringe intellectual-property, privacy, publicity, or other legal rights.
- Misrepresent your identity or relationship with Ervanique™.
- Use our website, branding, or content for unauthorized commercial activity.
We may restrict access, suspend an account where applicable, cancel an affected order, or take other reasonable action when prohibited activity is identified.
Intellectual Property
The Ervanique™ name, branding, website design, graphics, photographs, videos, written content, product presentation, illustrations, and other store content are owned by, licensed to, or otherwise lawfully used by the store operator to the extent protected by applicable law.
Protected website content may not be copied, reproduced, modified, republished, distributed, sold, manufactured from, imitated, or commercially exploited without appropriate authorization, except where applicable law permits such use.
Nothing on the website transfers ownership of our intellectual property or third-party intellectual property to a website user.
Accounts & Information Accuracy
Where customer-account or checkout features are available, you are responsible for providing current, complete, and accurate information.
If you create an account, you are responsible for protecting your login credentials and for activity conducted through your account to the extent permitted by applicable law.
Please contact us promptly if you believe your account, order details, or login information has been accessed or used without authorization.
Reviews & Customer Submissions
If the website allows reviews, photographs, videos, comments, questions, or other customer submissions, you are responsible for ensuring that your content is accurate, lawful, and does not violate another person’s rights.
By voluntarily submitting content for publication, you grant the store operator a non-exclusive, worldwide, royalty-free license to host, reproduce, display, and use that content in connection with operating, improving, and promoting the store, subject to applicable law and our Privacy Policy .
We may decline, moderate, or remove content that is unlawful, fraudulent, threatening, abusive, misleading, infringing, contains sensitive personal information, or is unrelated to the relevant product or service.
Product Information & Accuracy
We make reasonable efforts to present product descriptions, photographs, dimensions, weight, materials, features, pricing, promotional information, and availability accurately.
Ervanique™ focuses on pet lifestyle products designed for everyday comfort, play, enrichment, feeding, organization, travel, and daily care, including pet beds, pet houses, scratchers, interactive toys, puzzle toys, cat trees, feeding accessories, carriers, and related pet essentials.
Product color or appearance may vary because of photography, lighting, screen settings, display calibration, materials, finishes, or reasonable production variation.
Accuracy notice: if a material pricing, product-information, specification, availability, or website error is identified, we may correct or update the information. Where an error materially affects an order, we will address the order in accordance with our applicable store policies and consumer-law obligations.
Informational Content
Website copy concerning pet comfort, play, enrichment, materials, sizing, product placement, travel, feeding, organization, or general pet-lifestyle use is provided for consumer information.
Unless a specific product page expressly states otherwise, pet-lifestyle, comfort, enrichment, or product-use content does not guarantee a medical, behavioral, health, training, or other particular result.
Website content is not intended to replace medical, legal, financial, or other qualified professional advice.
Third-Party Services & Links
Ervanique.com uses Shopify and may rely on third-party payment, fulfillment, shipping, analytics, customer-service, communication, security, fraud-prevention, advertising, and measurement providers.
The website may also contain links to third-party websites or services. Third-party products, services, content, availability, security, and privacy practices may be governed by their own terms and policies.
A third-party link does not necessarily mean that Ervanique™ controls or endorses every aspect of that third party’s website, service, product, or conduct.
Personal Information & Cookies
Our handling of personal information, cookies, advertising technologies, analytics, privacy choices, and related data practices is described in our Privacy Policy .
Where applicable, website visitors may also be presented with cookie or privacy preference controls relating to non-essential technologies.
Do not send complete payment-card numbers, card security codes, banking passwords, or other complete payment credentials to customer support by email.
Website Operation & Changes
We may update, maintain, modify, restrict, suspend, or discontinue portions of the website where reasonably necessary.
Temporary interruptions may occur because of maintenance, technical problems, security events, provider outages, software updates, network conditions, or circumstances outside our reasonable control.
We do not guarantee that every website feature will always be available, uninterrupted, or free from errors.
Website & Account Security
We use reasonable administrative, technical, and organizational measures intended to support website and information security.
No website, electronic communication, payment network, or online transmission method can be guaranteed to be completely secure.
You are responsible for using reasonable precautions when accessing the website and for protecting your device, account credentials, and personal information.
Purchase Policies
Purchases submitted through Ervanique.com are additionally governed by the following store policies:
If a provision specifically concerning a purchase conflicts with a more general website-use provision, the applicable purchase policy will govern that transaction to the extent permitted by law.
Disclaimers & Liability
To the extent permitted by applicable law, the website and its general informational content are provided without warranties beyond those expressly stated or legally required.
To the fullest extent permitted by applicable law, the store operator is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from access to or use of the website.
Nothing in these Terms excludes, limits, or restricts rights, remedies, warranties, or liabilities that applicable law does not permit to be excluded, limited, or restricted.
Applicable Law & Resolution
These Terms of Use are subject to applicable law, including mandatory consumer-protection rights that may apply based on the user’s location, transaction, or relevant circumstances.
If a dispute arises, we encourage you to contact customer support first so the matter can be reviewed and the parties can attempt to resolve it in good faith.
Nothing in this section prevents either party from exercising rights or remedies available under applicable law.
Changes to These Terms
We may update these Terms of Use when our website, technology, services, store practices, third-party relationships, or applicable requirements change.
The current version will be published on this page with an updated revision date. Continued website use after an update is subject to the version then in effect, to the extent permitted by applicable law.
Transparency matters.
Ervanique™ aims to present store information, product information, customer-support channels, and applicable policies in a clear and accessible way. Website users are expected to interact with the store lawfully and to provide accurate information when using checkout, account, or support functions.
Advertising, analytics & third-party technologies
Ervanique™ may use third-party advertising, analytics, attribution, measurement, fraud-prevention, and marketing technologies, including AppLovin where enabled, in connection with advertising campaigns and measurement of advertising performance.
Information about the types of data that may be collected or shared, the purposes for which such information may be used, and available privacy choices is provided in our Privacy Policy .
Third-party providers may also apply their own terms and privacy practices to the services they provide.
Have a website-use question?
Contact Ervanique™ customer support. Customer service is available daily from 8:00 AM to 10:00 PM.